Accessibility statement

Our commitment

This statement covers kitui.go.ke and its pages for tenders, downloads, county news and information about Kitui. We design, build and check the site so that people can see, hear, understand and use it in the way that works for them: with a screen reader, a keyboard, voice control, a magnifier or captions.

The Constitution of Kenya gives persons with disabilities the right to access information and to use Kenyan Sign Language, Braille and other accessible formats (Articles 7, 35 and 54). This website is one of the ways the County meets that duty.

Standards we follow

• WCAG 2.2, Level AAWeb Content Accessibility Guidelines from the World Wide Web Consortium (W3C), the global standard for accessible websites.
• KS 2952-1:2022Kenya Standard, Accessibility – ICT products and services, Part 1: Requirements. Its web section requires WCAG 2.1 Level AA, which WCAG 2.2 AA includes.
• Persons with Disabilities Act, 2025Act No. 4 of 2025, which requires public bodies to make their information and services accessible to persons with disabilities.
• EN 301 549The European standard for accessible ICT, which KS 2952 is aligned with, used as a guide for documents and software.

Conformance status

Partially conformant. The pages, menus, forms and tools built by the County are designed to meet WCAG 2.2 Level AA. Some content from other organisations, and some older documents, do not yet fully meet it. These are listed under known limitations.

Accessibility features

• Accessibility options on every pageOpen them with the Accessibility button in the top bar, the round button at the bottom left of the screen, or Alt + A.
• Text up to 200%Make text larger without losing content. Your browser zoom works too, up to 400%.
• High contrast and greyscaleYellow and white on black, or remove colour entirely. Information is never shown by colour alone.
• Readable font and text spacingSwitch to Atkinson Hyperlegible, a typeface designed for low vision, and add space between lines, words and letters.
• Read aloudHear the whole page, or click any paragraph to hear just that part. It uses the voices already on your device.
• Reading guide and reading maskA line or a bright strip follows your pointer to help you keep your place.
• Stop animationsPauses the photo slideshows and removes motion. We also follow your device's reduce-motion setting.
• Hide imagesLoads the page faster on slow or expensive connections.
• Skip to main contentThe first link on every page jumps past the menus.
• Works on small screensEvery page fits a 320 pixel wide screen without scrolling sideways, and buttons are large enough to tap.
• Screen reader structureHeadings, landmarks, labelled forms and buttons, and text alternatives for images. Kiswahili text is marked so screen readers pronounce it correctly.

Using a keyboard

Everything on the site can be used without a mouse. The item you are on is always shown with a clear outline.

Known limitations

• YouTube, Facebook and X feeds. These are provided by those companies and we cannot change how they work. Every post can also be opened directly on the platform, where your own accessibility settings apply.
• Older PDF documents. Some budgets, gazette notices and reports published before 2026 are scanned images and cannot be read by a screen reader. Ask us for an accessible version and we will provide one.
• Video captions. Older videos may only have automatic captions. We are adding checked captions to new videos.
• Maps and charts. Where we show information on a map or chart, the same information is given in text or a table nearby.

Other formats

If you need information from this website in another format, ask us and we will provide it free of charge:

• Large print
• Braille
• Audio
• Easy read
• Accessible Word or PDF
• Kenyan Sign Language interpretation at public participation forums

Feedback and complaints

If something on this site is hard to use, or you find a problem we have not listed, please tell us. Say which page it was and what you were trying to do. We will reply within 5 working days.

• info@kitui.go.ke
• 0702 615 888
• County Government of Kitui, Kitui Town

If you are not happy with our reply, you can contact the National Council for Persons with Disabilities or the Commission on Administrative Justice (Office of the Ombudsman).

How we check this site

Every page is checked with automated testing (axe-core, against WCAG 2.2 A and AA rules), by using it with a keyboard only, at text sizes up to 200%, at a screen width of 320 pixels, and in the high contrast mode. Before each major release we also test with screen readers such as NVDA, VoiceOver and TalkBack, and with residents who use assistive technology.

This statement was prepared on 4 November 2026. We review it at least once a year and whenever the site changes significantly.